Connecting your phone with SuperOffice CRM saves time, makes communication with your customers, partners, and suppliers a lot more professional and convenient.

This app lets you connect SuperOffice CRM with a range of standard VOIP systems so that you can:

• Remove fuss and save time when making new calls to contacts as all you have to do is click their number in SuperOffice CRM to initiate the call.
• Focus on the conversation you are having; no more asking the caller to repeat their name or company for you to find them inside SuperOffice to handle their call. Just answer the call and let the app find and open the company card you need.
• Take notes easily during your conversation. The app ensures that your notes are saved in your CRM solution whether you have SuperOffice CRM open or not.
• Rest assured that all conversations are followed up. If the incoming call is not for you, or you need a colleague to follow up, all you have to do is to take a note and send it to a colleague as you close the call. You save time; the note is stored in SuperOffice, and your colleague is notified via email to phone back the caller.

• Click on a phone number in SuperOffice CRM to make a new phone call.
• When you receive a call, you will be notified by a pop-up automatically from this app.
• Via the pop-up, you can go directly to the contact card in SuperOffice CRM.
• Via the pop-up, you can directly create a SuperOffice CRM activity, like a phone call or follow-up, or a new service ticket in SuperOffice Service.
• SuperOffice CRM doesn't have to be open to archive your phone notes.
• You can directly create a callback request for a colleague.

• Configurable email template for callback request.
• Create a callback request even when the customer is not found in SuperOffice CRM.
• Support for the new ticket functionality in SuperOffice CRM.