€ 270 per site / month

More Info

Published

10.07.2020

Updated

28.07.2021

Markets

Benelux, Denmark, Finland, Germany, Norway, Sweden, Switzerland, United Kingdom

Languages

Danish, English, German, Norwegian, Swedish

NPS for SuperOffice

Get an instant overview of your customer's NPS score and improve your customer journey.

About this app

NPS for SuperOffice CRM is based on nps.today, which is the leading loyalty tool within operational NPS.
You are assured of a quick overview of the current customer relationship or a given delivery to take proactive and targeted action in your contact with the customer with NPS for SuperOffice CRM.

With alarms, notifications, and tasks directly in SuperOffice CRM, you can ensure timely follow-up based on customer feedback. With NPS for SuperOffice CRM, you can send your NPS questionnaires to individuals or to a selection of individuals directly from SuperOffice CRM.

Try it free for 14 days; no commitment required.

Key features

  • Efficient and straightforward measuring of customer experiences.

  • Automated sending of NPS questionnaire.

  • All nps.today data in SuperOffice CRM.

  • Automatic alarms and follow-up activities on responses with low NPS score.

  • Overview via dashboards in SuperOffice CRM.

What’s new

  • New tab showing a complete overview of all campaigns.

Price information

The following price is per month and based on a yearly subscription:

STARTER

  • € 270 per site per month.

  • nps.today with 1.000 surveys per year.

  • 1 hour NPS coaching per year.

BASIC

  • € 410 per site per month.

  • nps.today with 5.000 surveys per year.

  • SMS module and 500 messages.

  • 2 hours NPS coaching per year.

  • 2 survey channels, 5 NPS for Outlook clients.

BUSINESS

  • € 680 per site per month.

  • nps.today with 20.000 surveys per year..

  • SMS module and 2.000 messages.

  • 10 hours NPS coaching per year.

  • 5 survey channels, 50 NPS for Outlook clients.

In addition to the EURO, prices are available in NOK, SEK, and DKK. See all prices in more detail.


CONSULTANCY SERVICES (OPTIONAL)
Consultancy services are available for product training and configuration. Contact the vendor or your SuperOffice CRM partner.


TERMS & CONDITIONS

Requirements

SUPEROFFICE CRM PLAN

  • All user plans.
     

SYSTEM REQUIREMENTS

Getting started

  1. Click the green button to get started.

  2. Choose to buy immediately or try it for free for a limited period.

  3. Follow the online instructions and use your SuperOffice CRM admin credentials to approve the app within your SuperOffice CRM environment.

    Note: when you enter the admin page for the first time, you need to input an API key for the NPS for SuperOffice CRM app to activate.

  4. Please wait for the admin page to load; it can take some time the first time.

  5. Click on “Activate App” to create web panels, user-defined fields, and a navigation button in SuperOffice CRM.
    Wait for the nps.today data to be updated to SuperOffice CRM.

  6. Once this is completed, click “Continue to SuperOffice CRM.” Flush your SuperOffice CRM to reload the panels created.


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