Improve efficiency and offer a better user experience by adding smart calling functionality to your phones and Microsoft Teams calling system.
The SmartCall Phone Integration for SuperOffice enables click-to-call and automatic look-up functions in SuperOffice CRM and SuperOffice Service with any mobile or Microsoft Teams phone system connected to Telenor MBN, Phonero, or Telia MB.
The click-to-call functionality allows you to simply click on a phone number in SuperOffice CRM and place a call – saving you time entering phone numbers.
When you receive a phone call, the app displays the corresponding contact card to let you know who’s calling and will show all service incidents registered to the caller in SuperOffice Service.
If the caller is unknown, the app will show you the caller’s name as listed in the Opplysningen 1881 public directory. With this information you can easily create new contacts in SuperOffice CRM and save time on registering new customers.